This means it is important to make sure that your telco has the most up-to-date address details for your phone services. Police will use the address for the service (which would usually be either your home or billing address). If you are still unable to speak, the police will attempt to call you back and might also send a patrol car to your address. If you press '55' you will be connected to the police. If you don’t press '55' after being asked three times, your call will be disconnected. The IVR asks you to press '55' if you require emergency help. Police? Fire? Ambulance?' the call is transferred to an interactive voice response (IVR). When a 000 caller doesn’t respond to the operator's question 'Emergency. You can still receive emergency help if it is not safe to speak, or you cannot speak.
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